Jo – Receptionist, Middletown Office
“Everyone coming into our office will receive friendly and exceptional patient care from me”
- Greets patients on the phone and in the office
- Schedules patient appointments and procedures
- Reviews insurance plans and payment options
- Admits and discharges patients
- Coordinates insurance processing for patients
- Employed at OMFS for 8 years
- Graduated 4.0 from Branford Hall for Medical Coding
- Born and raised in Middletown
- Happily married with one daughter and 3 cats
- Enjoys cooking and visiting Disney World with the family
Patricia – Account Manager
“I take pride in providing exceptional individual care to patients with billing and insurance challenges”
- Attended Middlesex Community College
- Employed at OMFS for going on 14 years
- Nearly 30 years in medical office management with expertise in insurance claims processing, billing, and refunds.
- Responsible for all accounts receivable
- Resides in Cromwell
- Married, two children
- Enjoys spending time with grandchildren, cooking, baking, and the beach
Suzette – Surgical Assistant
“I love my job. I want every patient I care for to leave with a smile”
- Earned Nurse’s Aide Certification from Branford Hall
- Posseses certifications in x-ray, CPR, and cross contamination
- Has nearly 30 years experience in providing oral surgical care
- Prepares patients for doctors, assists during surgeries, and personally provides pre and
- post operative care for patients
- Employed at OMFS for 2 years
- Married with 2 children
- Enjoys making a difference by volunteering for church, town and community
Brenda – Surgical Assistant
Implant Coordinator
“I’m here to help the fearful, nervous patient become comfortable and relaxed.”
- Was trained in oral surgery in the U.S. Navy; twenty years oral surgical assisting experience
- Certified Anesthesia Assistant
- Possesses a B.A.
- Prepares patient for surgery, assists doctor during surgery and provide personalized pre-surgery and post op care.
- As Dental Implant Coordinator I follow the patient’s treatment from start to finish through close communication with patient and the referring doctor
- Employed at OMFS for 13 years
- I love my son and my dog; and enjoy being outside and exploring new adventures.
