FAQs

Q?

What can I expect when I get to your office?

A.

First, you’ll be welcomed by our knowledgable secretary, who will review your paperwork, insurance, and prepare your chart for your procedure. You will then be greeted by one of our trained surgical assistants who will review the procedure in detail with you and personally escort you into our state of the art operatories. The doctor will come into the operatory room, administer anesthesia if necessary, then perform the procedure. Your surgical assistant will escort you to a private recovery room, monitor your recovery, and review your post surgery care with you. After further monitoring by Dr. Reiner, when you are ready to go home, your surgical assistant will again review your post surgery care with you, advise you that she is available to take your calls until 5pm, and that the doctors can be reached 24 hours a day via the answering service. You can expect personal expert care from us.

Q?

What is oral and maxillofacial surgery?

A.

Oral and Maxillofacial surgery is a dental specialty that bridges the connection between dentistry and medicine, Oral and Maxillofacial surgeons complete an additional 4-6 years of hospital-based residency training beyond the four years of general dental training. As part of their specialty training, they study medicine, anesthesia, head and neck surgery, pathology, trauma, developmental problems and radiology.

Q?

Does you practice accept my insurance?

A.

We do participate with a few medical and dental plans. However, in most cases, we can still see you and help you with your oral surgery needs as long as the insurance plan has out of network benefits. Remember, your doctor wants Dr. Reiner to take care of you.

Q?

Will my insurance cover the costs of my procedure?

A.

Our friendly capable staff of financial experts will help you determine the most sensible use of your insurance, credit cards, and financing options available to you.

Q?

What are your hours? Do you have hours on Saturday?

A.

We are open daily Monday to Friday 8am to 5pm. We are closed for lunch from 1 to 2pm.